Founder · Solutions Architect · Executive Partner

Built by someone who had to fight into remote work — and refused to build another black-hole agency.

Phoebe Herco-Relente · Founder & Managing Director, Alpha Virtual Solutions

Philippines-basedServing global businesses
Full-stack operatorRevenue, ops & executive systems
Alpha PartnerFractional ops for select founders
Phoebe Herco-Relente, Founder & Managing Director of Alpha Virtual Solutions

When I became a mother, everything shifted at once: income, family logistics, my body, my mind — and a world that suddenly had no map. As a former OFW (Overseas Filipino Worker) who had already worked across multiple countries, I knew how to adapt. This was different.

I stepped into remote work determined to build something new. Growth came. The door, at first, did not. Years of real operational skill were dismissed for one missing line on a résumé: prior “remote” experience. Worse than the no was the silence. Talent pools with no depth, no feedback, no path. A month invested in one process — then a rejection with no reason. That wasn’t a fair verdict on skill. It was disrespect for time and clarity.

I refused to stay stuck. And when I finally stood on solid ground, I saw the same wound on the other side of the market. “Cheap labor” sold to global buyers. Misaligned hires. Weak handoffs. Agencies in the middle of pay and conversation. Founders weren’t getting operators. They were getting task-takers — and paying for the churn later.

Business owners don’t need a stack of low-signal résumés.
Talented professionals don’t need a black-hole talent pool.

I feel people deeply — and I build systems just as hard. SOPs, sales cadence, dispatch, CRM, high-pressure service floors: the tools change; the standard doesn’t.

Before AVS, I also built and ran a small café end to end — concept, service, people, cash flow, the daily fight to keep a business alive. That is why I understand founders from the inside. The bottleneck is rarely “one more hire.” It is ownership, systems, and judgment under pressure.

So I built the company I wished had existed — with two clear sides of the same standard:

For founders and operators hiring: clear Role Briefs, rigorous vetting through the A6 Framework, clean introductions, and a 60-Day Placement Guarantee on the match. You own the day-to-day relationship. We source and warrant. How you work with us depends on depth — one strong hire (Connect), systems and playbooks (Systems), a done-for-you build (Build), or an embedded ops partnership (Partner). Same standard. Different depth.

For Filipino professionals building a remote career: feedback instead of silence, honest rates, and a path that doesn’t leave you guessing in a black-hole talent pool. You can start today with free Alpha Academy modules and a growing community of remote-work learners. The longer arc — community-based access so opportunity isn’t limited by where someone begins — lives in Our Mission.

That is the operator behind the work — and the why behind the company.

Read Our Mission & vision →

Why Alpha Virtual Solutions exists

We are a boutique global operations partner. We train, vet, and place skilled Filipino remote professionals with businesses that want standards — not factory staffing.

Curated talent

Not everyone gets in. Everyone gets clarity.

Candidates move through our A6 Framework. Feedback is specific. Silence is not the product.

Clear boundaries

We source and warrant. You own the relationship.

Clients engage specialists directly. AVS focuses on Role Briefs, vetting, clean introduction, and a defined transition.

Sourcing warranty

60-Day Placement Guarantee

A written warranty on the match against the agreed Role Brief — not a promise to manage the hire forever.

What we stand for

Premium talent deserves honest rates and a clear process. Founders deserve infrastructure and judgment — not another résumé dump.

Milestones

Markers from 14+ years across revenue, operations, and executive systems.

Conversion

70–75% sales conversion sustained

Held across Enterprise, SMB, B2B, and B2C segments — not a one-quarter spike.

Account leadership

Fortune 500 technology client work

Senior-level account responsibility with complex, multi-stakeholder relationships.

Client trust

5.0 client rating maintained

Consistent top marks across client-facing roles — quality that shows up in the relationship, not only the metric.

Depth

14+ years in the seat

Revenue, operations, marketing systems, and executive partnership — compounded through real operating environments.

How I operate — not theory

Recent hands-on sales & operations work in a US trades / field-service business. This is the standard Alpha Partner is built from — available to founders who want the same operator in their corner.

Field-service ops · Scope of work

Sales, coordination & operating standards

The same habits Partner clients get: clarity, ownership, and systems that reduce founder bottleneck
  • Sales & ops rhythm: intake handoffs, appointment confirmation, customer communication, job-completion workflows
  • B2B and B2C work-order coordination with clear customer updates that protect service quality
  • Dispatch standards — ETAs, route awareness, field-note comprehension, same-day completion expectations
  • Quoting boundaries: rate-card work vs. custom / exception jobs with clear ownership
  • Billing accuracy — invoices and property-management work orders tracked for clean financials
  • SOPs and performance standards so processes run without constant coaching
  • Training support roles so the owner is not the single point of failure
  • Marketing & growth systems that sit alongside delivery — not afterthoughts

For Alpha Partner: This is how I operate. Partner is a selective fractional relationship — structured for founders who want that same operating partnership alongside their business, not a signal that capacity is closed.

Where the value shows up

Same operator habits — across sales, marketing systems, executive support, and process excellence.

Revenue & account leadership

Sustained conversion and Fortune 500 client work

Multi-year client success & account management in global B2B services
  • 70–75% sales conversion sustained across account segments
  • Senior-level management of Fortune 500 technology and cloud client relationships
  • Consultative close on complex, multilingual, multi-stakeholder deals
  • CRM ownership: pipeline hygiene, at-risk flags, forecast accuracy
  • Mentored new hires on conversion technique and process discipline
  • Earlier high-volume B2B sales environments: exceeded targets, peer coaching, objection-handling SME
Marketing systems

Content, paid social & CRM automation

Executive support across marketing, ops & sales
  • 30–60–90 multi-platform content strategies
  • Calendars, creative coordination, engagement workflows
  • Meta Ads monitoring and campaign adjustments
  • CRM/email automations and ICP-aligned SOPs
Executive operations

C-suite capacity & pipeline structure

Partnership with founders and presidents in growth-stage firms
  • 200+ executive communications owned end-to-end
  • Support for national and international initiatives
  • CRM hygiene, revenue dashboards, reconciliation
  • Cross-functional workflow standardization
Process excellence

Standards that earn recognition

High-volume service operations — including major US airline ground services
  • Station of the Year and Rookie of the Year
  • 0% mishandled baggage through disciplined team process
  • Trained new team members on service standards; operated reservation systems under pressure

Methodology: Lean Six Sigma (White Belt) · SOP development · process optimization · AI-leveraged workflows · CRM pipeline management

Capability stack

A full-stack operator profile — the foundation of Alpha Partner.

Sales

  • Full-cycle B2B & B2C
  • 70–75% conversion
  • Consultative selling
  • Pipeline & forecasting
  • CRM hygiene

Marketing

  • Multi-platform strategy
  • 30–60–90 content plans
  • Meta Ads monitoring
  • Email & CRM automation
  • Review systems

Operations

  • SOP development
  • AI-leveraged workflows
  • Lean Six Sigma
  • Dispatch & field management
  • Process optimization

Leadership

  • Team training
  • Mentorship
  • Cross-functional coordination
  • Executive communications
  • C-suite collaboration

How the capability compounded

Depth across contexts — service, revenue, systems, and leadership — not a list of short stops.

Foundation

Service excellence under pressure

High-volume customer and field operations. Recognition for process discipline, training others, and quality that held at scale.

Revenue engine

B2B conversion and account leadership

Documented 70–75% conversion, Fortune 500 technology relationships, pipeline hygiene, and peer coaching — multi-year depth in global B2B services.

Systems & executive partnership

Marketing infrastructure and C-suite capacity

Content systems, CRM automation, executive communications, and operating cadence for founders who needed leverage without chaos.

Present

Operator standards in the field — and Alpha Partner

Hands-on sales & ops work in field service (dispatch, customer lifecycle, SOPs, billing, growth systems) — the same standard offered selectively to Partner clients.

What this means for Alpha Partner clients

An operating relationship built from real sales & ops standards — not theory. Selective by design so the work stays high-touch.

More capacity without chaos

Ops oversight, KPI reporting, and clear decision routing — so you lead and sell instead of living in hiring, supervision, and rework.

Revenue & pipeline discipline

Documented conversion habits applied to outreach, follow-up, and CRM hygiene — activity with a standard.

Marketing as infrastructure

Content systems, review architecture, and automation owned as operating assets — not random posts.

Systems that outlast one person

SOPs, AI-leveraged workflows, and team training so capability sits in the business.

Work with AVS

Request a discovery call. We review fit first, then send a private booking link if it makes sense. Deeper client detail is shared on that conversation.

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